Director of Mentoring Services

The Director of Mentoring Services is responsible for developing successful relationships with at risk Club members and other selected Oshkosh area students of middle and high school age to engage them to participate and succeed in the Be Great Graduate Mentoring program.  The Director is responsible for developing and providing an educational enrichment atmosphere for at least 20 students and oversee services to 60 other students, fulfill their potential for intellectual, emotional, psychological, academic growth, and personal wellness with a specific plan for success. The Director is responsible for organizing and implementing the Be Great Graduate Mentoring Program based on the established curriculum, outcomes, and measurements agreed upon in the grant proposal.  The Director is responsible for tracking current volunteer mentors on a one to one basis, as well as monitoring and tracking progress on each student in the program. Promote the components of health, wellness and fitness based on the organization’s strategic plan.  It is the responsibility of all staff to help cultivate and maintain positive donor relationships. Hours vary. During the school year 10am-6:00pm, 9am-5:30pm during summer hours.  This is a salaried position and it is understood that there may be hours required outside of those listed here.


  • Manage the mentor/mentee matches for 6th to 8th grade youth
  • Recruit or retain a minimum of 20 youth from Merrill Middle School into the Be Great Graduate (BGG) program
  • Will follow all BGG grant requirements and ensure Graduation and Career Coordinators are as well.
  • Ensures that youth growth and achievement is continuous and appropriate based on the measurable outcomes of Be Great Graduate and Great Futures Mentoring program for those youth in high school.
  • Report on measureable outcomes per grant requirements (such as weekly grade checks entered into Check and Connect software).
  • Take the lead role in the following programs: Interview Workshop, Reality Store, Kids in Conversation, Washington DC trip, program planning, and business tours.
  • Work collaboratively with Graduation & Career Coordinator to facilitate overall program
  • Implements program activities that contribute to a positive climate where students are actively engaged in learning and mentoring experiences
  • In collaboration with Teen Center Program Director, Director of Club Operations, and Director of Development and Strategic Initiatives, coordinates and maintains cooperative working partnerships with local area school district, higher education institutions, and other community partners to enhance the Be Great Graduate Mentoring Program
  • Maintains efficient and effective record keeping procedures
  • Communicates effectively with students, parents, volunteers, peers, and the community
  • Collaborates with program team to enhance the program environment
  • Models professional and ethical standards
  • Set goals with staff for recruitment/retention plan.
  • Hold staff meetings for the purpose of discussing and coordinating program plans, evaluating programs and activities, and participation in training.
  • Development and management of annual budget.
  • Identity gaps and strategy for professional growth for staff.
  • Ensures that student growth and achievement is continuous and appropriate based on the measurable outcomes of the Great Futures Program
  • Meets professional obligations, paperwork, and deadlines through efficient, organized work habits
  • Mandated child abuse reporter.
  • Supervise and motivate adequate volunteer mentors for one to one relationships.


  • Bachelor’s degree from an accredited college or university in appropriate field of study.
  • Demonstrated ability to work with program team, at risk youth, parents and community leaders with minimum of 3 years experience.
  • Strong management and organizational skills.
  • Strong communication and interpersonal skills.
  • Competency in computer software including, Microsoft Excel, Word, Outlook, and Publisher, as well as nFocus software, Kidtrax.
  • Competency in general office equipment usage including; calculator, copier, printers, fax, and cash register.
  • Ability to work independently with limited supervision.
  • Experience in establishing and leading programs, activities and services for at risk youth.
  • Must have a valid driver’s license and good driving history.
  • Proven ability to motivate AT RISK youth and manage behavior problems.
  • Proven ability to attract, train, supervise, and motivate volunteers and mentors.
  • Proven ability to deal with the general public.
  • Proven ability to plan, market and implement quality programs using a youth development strategy.
  • Proven ability to organize and supervise AT RISK members in a safe environment.
  • Commitment to role model and promote a life style of health, wellness and fitness.
  • Strong communication skills, both oral and written.
  • Must possess a clean driving record.
  • Mandatory CPR and First Aid Certification


The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

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